Terms of service

Terms of Service

FloX Interactive Cushion

By using this website or buying from us, you agree to these terms.

Who we are

FloX Interactive Cushion is a South African online store selling the FloX Interactive Cushion. This site runs on Shopify, which helps us provide our services but isn't responsible for the products we sell or any sales between you and us.

Using this site

You must be at least 18, or have a parent/guardian's permission, to buy from us. Please give accurate contact, billing, and shipping information when you order, we need it to get your order to you.

Orders and pricing

Placing an order is an offer to buy, which we can accept or decline. Your order is confirmed once we accept it and receive payment. Prices, product descriptions, and availability can change without notice, and we may correct genuine errors (like a wrong price) even after you've ordered.

Shipping

We ship via The Courier Guy and Pudo lockers, see our Shipping Policy for details. We aren't responsible for delays caused by the courier or events outside our control. Once your order is handed to the courier, it's your responsibility.

Returns

See our Returns & Refunds Policy for how returns and refunds work.

Your privacy

See our Privacy Policy for how we handle your personal information, in line with South Africa's Protection of Personal Information Act (POPIA).

Website content

Everything on this site, text, images, logo, belongs to FloX Interactive Cushion and may not be copied or reused without our permission. We try to keep information on this site accurate, but we don't guarantee it, and we're not responsible for third-party sites we link to.

Fair use

Don't use this site for anything unlawful, to harm us or other users, or to scrape, hack, or interfere with how it works.

Liability

We aren't liable for indirect or consequential losses arising from your use of this site or our products, except where South African law, including the Consumer Protection Act, doesn't allow us to limit that liability.

Changes

We may update these Terms from time to time. Continuing to use the site after changes means you accept the updated Terms.

Governing law

These Terms are governed by the laws of the Republic of South Africa.

Contact

FloX Interactive Cushion
info@floxcushion.co.za
331 Gazania Drive, Boschenmeer Estate, Paarl, 7646, South Africa
082 800 0138